Privacy Policy

Privacy Policy 

Touched By Faith Cleaning Services, a part of JSJ Establishment LLC.

For any questions or concerns regarding this privacy policy, please contact us at 866-232-4842 or email sjestablishment@gmail.com.

Touched By Faith Cleaning Services does not share customer data with third parties for marketing purposes.

Touched By Faith Cleaning Services does not share mobile opt-in information with anyone.

Data Collection: We will collect your name, email address, and mobile phone number on our form when you sign up (opt-in) to receive text messages from Touched By Faith Cleaning Service. The information will be collected by completing paper forms during intake at our office.

Data Usage: We use your data to schedule/confirm appointments and provide customer support.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Non-Sharing Clauses:

Touched By Faith Cleaning Services. does not share your data with third parties for marketing purposes. 

Touched By Faith Cleaning Services does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

Messaging Terms and Conditions

Message Frequency: You will receive messages weekly. Data Rates: Message and data rates may apply. Unsubscribe Instructions: Text STOP to unsubscribe. Help Instructions: Text HELP for assistance.

Opt-Out Rights:

Consumer's right to opt out of messages.

By signing up for texts, you consent to receive reminders, alerts, or company updates from Touched By Faith Cleaning Services. at the number you provided, including messages sent by auto dialer.

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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 Description of services

This Site provides information about cleaning services offered by Touched by Faith Cleaning. These include residential and/or commercial cleaning options, scheduling, and contact details. Touched by Faith Cleaning aims to provide excellent and reliable cleaning services with integrity and a focus on serving clients with a spirit of excellence.

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Booking and appointments

• Scheduling: Cleaning service appointments can be scheduled through the Site or by contacting Touched by Faith Cleaning directly, as detailed on the Site.

• Accuracy of Information: When booking, you are responsible for providing accurate and complete information, including location, contact details, and any specific cleaning requirements.

• Cancellation Policy: Touched by Faith Cleaning Services reserves the right to establish and enforce a cancellation policy, which will be communicated on the Site or during the booking process. Timely notice for cancellations and reschedules is appreciated. Please refer to the website for details regarding the cancellation and rescheduling policy to avoid incurring a cancellation fee.

• Rescheduling: Requests for rescheduling appointments must be submitted within the timeframe specified in the cancellation or rescheduling policy

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Pricing and payment

• Service Rates: Pricing for cleaning services will be clearly stated on the Site or provided during the booking process. Rates may vary based on factors such as the type of cleaning, location, and frequency.

• Payment Terms: Payment information may be requested at the time of booking. Payment terms, including accepted payment methods and payment deadlines, will be outlined on the Site or communicated during the booking process. A deposit or upfront payment may be required for certain services.

• Late Fees: Touched by Faith Cleaning reserves the right to impose late fees on overdue payments, 

• Taxes: Prices for services may be subject to applicable sales tax. You are responsible for paying any applicable taxes related to your purchases.

Cleaning procedures and scope of work

• Scope of Service: The scope of cleaning services will be outlined on the Site or agreed upon during the booking process. This may include areas to be cleaned, specific tasks to be performed, and the use of particular cleaning products or equipment.

• Customer Responsibilities: To facilitate efficient and effective cleaning, certain actions may be requested, such as decluttering specific areas or providing safe and timely access to your property, If cleaners are unable to enter the home due to various circumstances, a charge may be incurred.

• Damage: Touched by Faith Cleaning Services will exercise reasonable care while performing cleaning services. However, you agree to assume responsibility for the inherent risks involved with hiring us to do cleaning and restoration work. Touched by Faith Cleaning Services will not be liable for items broken or damaged due to wear and tear or damage to or caused by fixtures that are not properly secured. For items that are cleaned, the disclaimer includes a clause that outlines limited liability, protecting the business in case of unforeseen reactions to cleaning products or methods, especially with older or more fragile items.

 Limitation of liability and disclaimers

• No Guarantee: While Touched by Faith Cleaning strives to provide high-quality cleaning services, it cannot guarantee the complete removal of all stains or the restoration of severely damaged surfaces.

• Limitation of Liability: The liability for damages arising from cleaning services is limited to the cost of the service provided or a specified dollar amount, whichever is less. Touched by Faith Cleaning is not liable for incidental, consequential, or indirect damages. According to Traverse Legal, Touched by Faith Cleaning also disclaims any responsibility for any harm or liability arising out of or related to the use of the website. The website is provided on an "as-is basis" and without warranty of any kind. This includes disclaiming liability for content on the website, such as errors, omissions, or interruptions.

• Website Disclaimer: Your use of this Website – including the implementation of any suggestions or use of any resources available – does not create an attorney-client or other professional relationship between you and Touched by Faith Cleaning

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Intellectual property

• Website Content: All content on this Site, including text, graphics, logos, and images, is the property of or licensed to Touched by Faith Cleaning Services and is protected by intellectual property laws.

• Limited License: A limited, non-exclusive, non-transferable license is granted to access and use the Site for its intended purposes.

• Prohibited Uses: You may not reproduce, modify, distribute, display, or otherwise use content from this Site without express written permission.

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Governing Law: These Terms are governed by the laws of the State of Florida.

Dispute Resolution: Any disputes arising from these Terms will be resolved through arbitration or mediation, as outlined in the dispute resolution policy on the Site or in the service agreement.

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If a rule in these Terms isn't immediately enforced, or if action is delayed, it doesn't mean the right to enforce that rule later is given up. Any agreement to waive a right must be written. If a specific breach is waived in writing, it's only for that instance. It doesn't mean that rule, or any other rule or right under these Terms, is waived permanently

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Updates of Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Our Contact Information

Phone number: 866-232-4842

email: sjestablishment@gmail.com